The venue has nice location safe in the surrounding area. It has a nice bar and really friendly and excellent staff. The building is really good and the rooms are normal double and airy with a sofa, three beds, many channels in English.

I recently stayed at a luxurious 4-star hotel in the heart of the city. The location here was fantastic, as it was just a short walk from the main railway station. Being so close to the station made it very convenient for me to explore the city and visit various attractions.

I highly recommend this hotel to anyone looking for a luxurious and comfortable stay. The staff were friendly and attentive, the rooms were spacious and well-equipped, and the location was perfect for exploring the city.

nathing

it was nat good for this prix

Good hotel nice staff clean rooms

Aircondition not working and it was very hot

The staff were super helpful from the get-go, finding me a great room even though I had forgotten to upgrade. The central location near the station was perfect for exploring. The room size was ideal for a family, and I loved having a window in the bathroom. The availability of a kettle with coffee and tea was a nice touch. The hotel was amazing value for the price, especially since I needed two rooms for my grown-up children.

Felt safe, nothing was too much trouble.

A functional hotel at a reasonable price 10 mins from station and U-Bahn. Quiet despite busy road outside. Staff friendly.

Single room is just that but its just for sleeping and dressing in so not that much of a hardship given the rate.

The hotel location is not bad.

Only the wifi is not strong enough network to all floor. So weak......

The room we had was spacious, with a comfortable bed and a clean bathroom. The hotel is conveniently located near a metro station and within walking distance to a variety of restaurants and shops. We also appreciated the complimentary breakfast that had a decent selection of food.

There was no air conditioning in the room which made it uncomfortable during the hot summer nights. This led us to have to keep the window open, resulting in the noise from the busy street outside keeping us up at night.

I enjoyed the central location of the hotel and also the friendlyness of the staff. the hotel is clean and tidy and good value for a city break. look forward to staying again

Were put in a smoking room at first after booking non smoking. were put immediately in non smoking after asking.

Price and location were great; staff were very good and breakfast excellent.

Considering this was listed as a 4* hotel, the room was somewhat basic - when they say it is a single they really mean it!

During my Xmas stay, I found the hotel to be conveniently located within walking distance to many attractions and shopping. The beds were cozy and comfortable and the room was equipped with essential amenities such as free Wi-Fi and adequate lighting. Another plus was the breakfast which offered a variety of tasty options to start the day.

The hotel had a strong and unpleasant odor that seemed to be coming out of the air freshener. the walls were thin and allowed noises from adjacent rooms.

There was no hot water for a shower. The breakfast was very basic. The CNN channel didn't work in the room and no one was available to fix it.

I have just returned from a stay at the Arcadia Belmondo and I must say, my experience was fantastic. The reception staff really went above and beyond to ensure that my needs were met. From the moment I checked in, they were friendly, welcoming, and extremely helpful.

not really close to train station nor sights. no free wifi in room.

The only thing good with the hotel was the staff.

Not in a central location, a good walk into the centre of Hamburg. The photos are misleading making it out to be right on the river, which would suggest right in the centre. It is definitely not a 4 star hotel, would class it more as a 2 Star, although the room was comfortable the facilities in the hotel do not warrant a 4 star rating! Have stayed in Hamburg many times and was very dissappointed with the hotel. The hotel is very tired and could do with a 'lick' of paint to the outside. We also had to ask for more towels as only 1 bath towel and 2 hand towels provided, not ideal when there are 2 adults in a room! Also, as we are English we thought there would be at least 1 english speaking channel on the tv, not one was in English, we at least thought we would get the bbc news channel! There are also no restaurants at all in this area, you have to walk or catch a taxi into the centre of Hamburg. I Would not recommend this hotel and on our next visit will choose a more central location.